“A little knowledge is a dangerous thing” rings very true when it comes to painting and decorating.
As an unregulated profession anyone who owns a paint brush can call themselves a painter and decorator and in our current economic climate where people are wanting their hard earned cash to go further I am seeing more and more cases where basing a decision on the cheapest price is a costly mistake.
I recently completed some internal decorating work where the client had previously retained the services of a person who owned a paint brush offering to decorate at prices that I would find impossible to match.
The work schedule was straight forward, some repair work, preperation, repainting a ceiling, woodwork and trims, and hanging wallpaper in a small bedroom, less than 3 days work.
From the woeful tale I was told, alarm bells should have started to ring almost immediately when the customer was told the price over the phone, without seeing the job and asked to pay in advance of the work being done.
By the time I was invited in, some two weeks after the initial start date the room looked like a bombsite. Electrical sockets had been unscrewed from the walls and live wires exposed. Lumps of filler set hard on skirting, walls and landing carpet, a large stain on the ceiling in the room below and no sign of the chap in over a week.
No written quote had either been asked for or given and the relationship had ended when the client refused to hand over any more cash.
It annoys and saddens me in equal measure.
So what is the difference between this and the Juniper-ash approach?
- I am City & Guilds qualified
- I hold current tradesperson insurance
- I provide references
- I always visit and see the work and provide a written quotation
- I always work in a manner that protects the security of your property and your safety
- The price quoted is the price charged
- My business is based on recommendation so your satisfaction is my priority
- The work is paid for on completion